We all know that one-size solutions do not fit all.
With that understanding, DPS’ flagship closing
document preparation (doc prep) service,
DIRECT-DOCS®, is built with the flexibility to meet
the varying needs of mortgage lenders and brokers.
Lenders and retail mortgage brokers can take
advantage of DPS’ DIRECT-DOCS® product suite to
address their need for one stop shopping for
closing documents. DIRECT-DOCS® provides access to
a dizzying array of mortgage programs from virtually
every major mortgage lender/investor in the US. This
service, available via Internet, allows lenders to
manage and prepare all the documents necessary to
quickly and successfully close client loans.
DIRECT-DOCS® on the Web
DIRECT-DOCS® on the Web provides on-time,
anytime, anywhere access to the Industry’s highest
quality, most accurate, and easiest to use doc prep
services.
- Fast & Easy Closing Documents- the
DIRECT-DOCS® service from DPS provides mortgage
brokers the fastest and easiest method available
for closing loans. DPS’s online application is
intuitively designed and robustly architected to
allow even the most hurried mortgage
professional to simply and quickly complete and
produce the documents needed.
- Loan Product Depth & Breadth- DPS
actively works with lenders to stay ahead of the
lending communities’ new product development
activities. DPS has a plethora of loan products
from the widest array of mortgage
lender/investors from across the US. If a loan
product is currently available, you can be sure
that DPS has the documents to meet your needs.
- Live Customer Care- DPS maintains a
state-of-the-art Customer Care Center in its
Michigan headquarters providing technical
support during extended business hours to all
continental US time zones. Our highly trained
and knowledgeable Customer Care staff can help
you with all your technical and loan product
questions. We know what it’s like to be left in
an On-line Help maze and to be on hold for
eternity. We aim to avoid all that with our
established attentive and responsive customer
service policies and procedures. We’ll answer
your questions effectively and efficiently and
help you get right back to your business.
- Custom & Compliant Docs- DPS’
in-house compliance officers certify the
integrity of every document produced. DPS can
provide totally customized documents, as
required for special loan types or as requested
by individual mortgage lender/investors. DPS
will digitize and incorporate custom documents
upon request, without adding cost to the closing
process.
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